{"id":1249,"date":"2023-11-22T07:35:09","date_gmt":"2023-11-22T07:35:09","guid":{"rendered":"https:\/\/omnisient.com\/?p=1249"},"modified":"2023-11-30T16:36:47","modified_gmt":"2023-11-30T16:36:47","slug":"policyholder-data-enrichment","status":"publish","type":"post","link":"https:\/\/omnisient.com\/policyholder-data-enrichment\/","title":{"rendered":"Enriching Policyholder Data to Accelerate Payouts for Beneficiaries"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”#337bd6 0%|#2f2e8b 100%” background_image=”https:\/\/ml6hblvthemg.i.optimole.com\/cb:lVjl.45ac1\/w:auto\/h:auto\/q:100\/f:best\/https:\/\/omnisient.com\/wp-content\/uploads\/2023\/11\/sphere_bg_04.png” background_position=”top_center” background_vertical_offset=”0%” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” column_structure=”1_2,1_2″ sticky_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” global_colors_info=”{}”]<\/p>\n

<\/span><\/span><\/span>Case Study<\/span><\/p>\n

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<\/span>Enriching Policyholder Data to Accelerate Payouts for Beneficiaries<\/span><\/span><\/span><\/h1>\n

Cross-Industry Collaboration:<\/strong> Insurance and Data Bureau<\/span><\/p>\n

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<\/span><\/span><\/span>Objective<\/span><\/h1>\n

<\/span><\/span><\/span>To enhance the contactability of policyholders and dependents and expedite the claims process for beneficiaries by updating and enriching the contact details of policyholders and their dependents.<\/span><\/p>\n

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<\/span><\/span><\/span>Overview<\/span><\/h1>\n

<\/span><\/span><\/span>In an initiative to comply with regulatory mandates and enhance policyholder experience, an insurance company overlapped their dataset with a data bureau’s dataset. This collaboration, safeguarded by strict data privacy measures, led to updated contact details, quick identification of beneficiaries, and proactive outreach in case of a policyholder’s death.<\/span><\/p>\n

The insurance company overlapped its policyholder data with data from the data bureau. Through Omnisient\u2019s desktop app, personal details of policyholders were transformed into hashed characters, ensuring confidentiality and regulatory compliance. This anonymized and tokenized data was then overlapped with the data bureau’s dataset to update missing or erroneous contact details, find policyholders’ dependents, and determine deceased policyholders.<\/p>\n

    \n
  • Insurance dataset:<\/strong> The insurance company’s dataset primarily consisted of information about its policyholders.<\/span><\/li>\n
  • Data Bureau dataset:<\/strong> The data bureau’s dataset contained comprehensive contact details and related data, such as dependants and whether the individual was deceased.\u2028<\/span><\/li>\n<\/ul>\n

    When integrated, these datasets enabled the enrichment of the insurance company’s policyholder contact details, identification of potential beneficiaries, and determination of deceased policyholders.<\/span><\/p>\n

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    Insights Revealed<\/h1>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” header_font_size=”20px” header_2_font=”||||||||” header_2_text_color=”#FFFFFF” text_orientation=”center” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

    <\/span><\/span>Data Improvement<\/span><\/h2>\n

    <\/span><\/span><\/span>Identification of incomplete or inaccurate contact details of policyholders, enabling their rectification.<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” header_font_size=”20px” header_2_text_color=”#FFFFFF” text_orientation=”center” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

    <\/span><\/span><\/span>User Experience Enhancement<\/span><\/h2>\n

    <\/span><\/span><\/span>Discovery of dependents associated with policyholders, likely beneficiaries for life insurance payouts.<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” header_font_size=”20px” header_2_text_color=”#FFFFFF” text_orientation=”center” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

    <\/span><\/span><\/span>Process Streamlining<\/span><\/h2>\n

    <\/span><\/span><\/span>Detection of deceased policyholders, streamlining the claims process for dependents.<\/span><\/p>\n

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    Impact<\/h1>\n

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    Ensured compliance with regulatory requirements, enhanced efficiency in claims processing, strengthened policyholder trust and loyalty through proactive outreach.<\/span><\/p>\n

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    Assured timely and efficient payout to beneficiaries. Enhanced trust in the insurance process, knowing that even in the absence of the policyholder, the company would take proactive measures.<\/span><\/p>\n

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    <\/span><\/span>Book a Product Demo to Learn More<\/span><\/h1>\n

    Book a demo and discover how we help your business unlock the power of 1st party data collaboration without the risks.<\/span><\/p>\n

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    In an initiative to comply with regulatory mandates, an insurance company collaborated with partners to improve contactability…<\/p>\n","protected":false},"author":4,"featured_media":2617,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[16],"tags":[33,50,28],"yoast_head":"\nPolicyholder Data Enrichment | Case Study<\/title>\n<meta name=\"description\" content=\"Policyholder Data Enrichment: Streamlining beneficiary payouts by updating policyholder and dependent contact details effectively.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/omnisient.com\/policyholder-data-enrichment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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